All Available Episode

All Season 3 Episode

1. Episode 1

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Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.

2. Episode 2

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Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.

3. Episode 3

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Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.